objective
Determine minimum requirements of Agents.
Structure training programs.
Determine a mechanism for monitoring and verifying results.
Profits
Improve lead identification
Increase sales results
Get participants to understand the importance of selling within the overall sales strategy of the organization.
16 HOURS OF TRAINING
Content
Chapter I
Introduction to the report.
Chapter II
Information gathering.
Sale indicator questionnaire Telefónica Grupales.
Basic Selling Skills telephone by representative with their Strengths and Weaknesses.
Complementary skills of Sale.
Chapter III
Final evaluation.
Strengths.
Weaknesses
Areas of improvement.
Annexes
Technicalities Manual.
Benefits manual:
Manual of objections:
Closure process through brain dominance.
Call structure.
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Take with you all the information of the Seminar Increasing the experience in collection channels
Synchronous Virtual Training
Methodology
At TELEACCION we have adapted our training processes to the online training methodology, seeking to guarantee the high standard of pedagogical and technical training programs.
For this:
We reduced the duration of training sessions.
We guarantee interactivity with the participants and pedagogical tools.
We integrate virtual conference platforms, which allow to improve the relationship with the participants, use of whiteboards, separation of groups that also generate control metrics.