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Virtual Seminar, Synchronous
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How to effectively manage digital channels
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$170.00
Virtual Seminar, Synchronous
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How to Calculate the Return on Investment in the Contact Center Channel
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$150.00
Virtual Seminar, Synchronous
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Cómo Construir Tableros Inteligentes Omnicanal
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$150.00
Virtual Seminar, Synchronous
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How to Monitor and Ensure Contact Center Quality
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$170.00
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Contact Center Indicators
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"Administrative Management for Contact Center Areas"
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$75.00
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"Monitoring and Quality Assurance in the Contact Center"
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$75.00
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"Application of Coaching Techniques for Customer Contact Channels"
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$75.00
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"Leading Operational Certification Day for Contact Centers"
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$75.00
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LOCC Certification Exam
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$105.00
Face-to-face seminar
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Seminario Modelo de Precisión
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$1,400.00
Optimization Tools
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Precision Model Kit + 1 Hour of Training
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$300.00
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Precision Model Kit Box
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$150.00
Optimization Tools
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Campaign Manual
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$350.00
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Competency Dictionary
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$350.00
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Monitoring Manual
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$876.00
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