Is a methodology of specific questions used to clarify customer requests and respond to specific requests.
Precision Model Kit Box
SKU: Caja Kit modelo de precisión
$150.00Price
Is a methodology of specific questions used to clarify customer requests and respond to specific requests.
It includes:
- 50 Reflective Question Cards.
- 6 Clarification Question Cards based on What, How, When, Where, Who and How Much.
- Instructional card.
Characteristics:
- 50 Reflective Question Cards.
- 6 Specific question cards: What, How, When, Where, What for, Who.
- Instructive card.
Profits:
- Transferable to coaches to be replicated in the organization
- Certification that legitimizes the trainer to replicate the TELEACTION PRECISION MODEL methodology.
- Increase FCR.
- CEX (Customer Experience) improvement.
- TMO decrease.
- Decrease in care costs.
Addressed to:
Coaches, Supervisors and Monitors.
