SERVICIOS
El éxito de Teleacción se basa en la metodología desarrollada y operaciones en varios tipos de operaciones de BPO de voz y datos. Después de varios años de investigación, Teleacción identificó que el éxito de un canal de ventas, cobranza o servicio dependía de la necesidad de contar con un modelo de gestión que alinee a todos los actores involucrados en él. Este conjunto de mejores prácticas garantiza, procesos estandarizados e indicadores alineados, experiencia que constituyen en la innovación detrás de los servicios que presta Teleacción.
Años de experiencia en Latinoamérica
+21
Personas certificadas desde el 2018
+2325
Personas entrenadas, Directivos y Asesores
+23500
Implementaciones Modelo de Gestión
+70
SERVICIOS
PRÓXIMOS EVENTOS
22, 23 y 24
SEPTIEMBRE
SEMINARIO
CÓMO CALCULAR EL RETORNO DE INVERSIÓN DEL CANAL DE CONTACT CENTER
SEPTIEMBRE
29
WEBINAR
CERTIFICACIÓN LIDERES EN OPERACIÓN PARA CENTROS DE CONTACTO
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Calle 67 #8 - 12 oficina 602, Bogotá Colombia